Frequently Asked Questions
Tickets & Admission
To enter the park we require all guests to be a minimum of 110cm and above. Any height lower will not be provided admission.
You can purchase the tickets online or at the beach.
You will receive your ticket via email. Inside you will have a Booking Reference number and also QR code. Please just show this on entry to gain admission.
We have a 12 month validity on tickets if you cannot make it, but after 12 months the tickets will be expired.
We do not offer any refunds. All bookings made will be non-refundable.
Yes, we have a waiver form that outline all the terms, this is available on the confirmation page or you can sign this on arrival.
The best time to arrive is morning 9 -11 AM or from 2pm to Sunset to avoid the heat during the summer.
Parking & Transportation
Yes, if you want to get dropped off by Taxi then please advise the driver to drop you next to Roxy Cinema in JBR. From there its a 5 minute walk.
The parking in JBR is paid for. However, the fully day parking in some car parks have been know to offer it for 20-25DHS.
Aquafun waterpark is great all year round, if you’re looking to get involved with the crowd then you can search on Google to find our live peak times.
Simply search ‘ Aquafun Dubai waterpark‘ you will then see live timings.
Payments & Refunds
We accept all major visa debit, credit and American Express card including cash directly at the beach.
We have a strictly no-refund policy. All tickets issued are non-refundable, however, they have a 12 month validity in case you cannot make it for your designated time.