Frequently Asked Questions
Tickets & Admission
You can purchase the tickets online or at the beach.
You will receive your ticket via email. Inside you will have a Booking Reference number and also QR code. Please just show this on entry to gain admission.
We have a 12 month validity on tickets if you cannot make it, but after 12 months the tickets will be expired.
We do not offer any refunds. All bookings made will be non-refundable.
Yes, we have a waiver form that outline all the terms, this is available on the confirmation page or you can sign this on arrival.
The best time to arrive is morning 9 -11 AM or from 2pm to Sunset to avoid the heat during the summer.
Parking & Transportation
Yes, if you want to get dropped off by Taxi then please advise the driver to drop you next to Roxy Cinema in JBR. From there its a 5 minute walk.
The parking in JBR is paid for. However, the fully day parking in some car parks have been know to offer it for 20-25DHS.
Aquafun waterpark is great all year round, if you’re looking to get involved with the crowd then you can search on Google to find our live peak times.
Simply search ‘ Aquafun Dubai waterpark‘ you will then see live timings.
Payments & Refunds
We accept all major visa debit, credit and American Express card including cash directly at the beach.
We have a strictly no-refund policy. All tickets issued are non-refundable, however, they have a 12 month validity in case you cannot make it for your designated time.